Your Personal Concierge, for the Magic of Parks.

Have a Brazilian specialist guiding you in real time through the parks of Orlando, California and Paris, maximizing your experience and creating unforgettable memories.

+500
Families
Disney
Universal
4.9/5
Reviews
Remote guidance service
Our Services

How Remote Guidance

Have a Brazilian specialist assisting you in real time during your visit to the parks.

Personalized Planning

Exclusive itineraries for your family, considering age, interests and available time.

Real-Time Support

WhatsApp assistance throughout your visit, with real-time guidance.

Reservation Organization

Help choosing and scheduling restaurants, attractions and special experiences.

Expert Tips

Secrets and privileged information that only those who know the parks inside out know.

Remote guidance service
99%
of clients
recommend our service
Why choose us

Maximize your Disney experience
with specialized

Our specialists know the smallest details of the parks and will provide you and your family with unforgettable moments without stress or worries.

  • Save up to 40% of time in queues with our exclusive strategies
  • Avoid common mistakes that can compromise your park experience
  • Access to exclusive tips for photos and unique experiences
  • Assistance in Portuguese throughout your entire visit
  • Personalized guidance on Fast Passes and must-see attractions
  • Dedicated support for emergencies or unexpected situations
Our Plans

Choose the ideal plan for your family

Investment worth it to maximize every moment of your dream trip.

🇺🇸
Orlando
Disney and Universal Parks
Tap to see plans
🇺🇸
California
Disneyland Parks
Tap to see plans
🇫🇷
Paris
Disneyland Parks
Tap to see plans

Guidance Plans for

The price is per group. Each group can have 1 to 10 people. From 11 people onwards, the price of a second group will be charged.

Testimonials

What our clients say

Brazilian families who transformed their Disney trips with our remote guidance service.

Dani Souza

Dani Souza

Greenwich - US

Our experience with VPO was wonderful! They took care of all the details with care, from hotel reservations to park scheduling. We also have to highlight the experience designer that provided us with greater comfort and dynamics within the parks, so that we could enjoy this incredible trip with comfort and tranquility. I simply won't let them go anymore!! ❤️

Lenita Rocha

Lenita Rocha

São Paulo - BR

The trip was incredible, VPO always helping us have wonderful days in Orlando!! It's the second time we've hired the service (car, hotel, house, park tickets) and I keep recommending it to everyone! Here is my gratitude for all the care and affection with me and my family!!! A big kiss to you guys!

Renata Riberi

Renata Riberi

São Paulo - BR

Very good service! We bought everything in 2019, and I was only able to travel this year 2022. The help with all the rescheduling was wonderful, clarifying many doubts, even about services that I hadn't closed with them. It was a great partnership. I already recommended it to a friend, who also used it and liked it. I'm already planning a new trip with VPO.

Simone Itala

Simone Itala

Vitória - ES

Exceptionally competent, responsible and super attentive team! They created a detailed itinerary, within our interests and gave us all the support, in real time, when we needed it. Thank you very much VPO Experience, we love traveling to Orlando with you guys!!!!

Frequently Asked Questions

Clear your doubts

Find answers to the most common questions about our remote guidance service.

Our service consists of a park expert guide who accompanies you remotely (via WhatsApp) throughout your visit. Before the trip, we do personalized planning and, during the day at the park, we offer real-time guidance on queues, attractions, shows and restaurants to maximize your experience.
Yes, internet access is required during your visit to maintain contact with your guide. Disney and Universal parks offer free Wi-Fi, which facilitates communication. We also recommend an international data plan as backup.
We recommend hiring at least 30 days in advance to have enough time to do personalized planning. During high season periods, we suggest contacting 60 days before to guarantee availability of our guides.
Yes! Our plans cover the main parks in each destination: in Orlando (Magic Kingdom, EPCOT, Hollywood Studios, Animal Kingdom, Universal Studios, Islands of Adventure), in California (Disneyland Park, Disney California Adventure) and in Paris (Disneyland Park, Walt Disney Studios Park).
No. The cost of services like Genie+ and Individual Lightning Lanes is an additional fee paid directly to Disney. During planning, we determine the best strategy for your group, and all costs are always pre-approved by you.
Absolutely! Our guides are prepared to adapt the itinerary according to your needs in real time. If an attraction has a very long queue, if the weather changes or if children are tired, we adjust recommendations to ensure the best possible experience.